How to recover a forgotten Outlook password

The article is intended to explain the procedure to recover a lost or forgotten Outlook email password. The method described here is simple and correct to date. However, it is recommended that users follow the instructions precisely to avoid problems. It will also save them time that they would otherwise spend searching extensively for Microsoft Outlook support.

No human being is a machine that can remember and recall the pieces of information that are introduced to it. Since we understand that losing password is quite a common problem and can happen at any time, we have brought you a comprehensive guide that will help you recover or reset your password on your own. This basically means that you don’t need to contact Microsoft support for help.


It is not possible to retrieve your Outlook setup email password manually. You can reset your password or recover it using a password recovery tool. See below:

How to recover the password:

Download and run a free or paid password recovery tool from a trusted website. Save the file to your desktop. When done, double-click the file and run it as administrator (you may need administrator rights to run this file). Wait until the program searches Windows and displays your password. It may take less than a minute or longer to retrieve your password. You can choose from a wide range of available tools, such as Recovery Toolbox for Outlook Password, Mail PassView, Outlook Email Password Recovery v., Outlook Password Restoration Tool v., and Outlook Password 1.4, among others.

How to reset the password:

Contact your ISP (Internet Service Provider) whose email account you have set up in Microsoft Outlook. Once you have your new password, open Outlook. Click the Tools tab at the top and select Account Settings from the drop-down menu.

In the Account Settings dialog, highlight the Email tab and then double-click on your account. The Personal Folders window will open. If this box doesn’t open, highlight the Data Files tab and look for the name of your email account.

Click the Change password button and type the password you just received from your ISP in the Old password box, enter a new password of your choice in the New password box, and retype it in the desired box. Click the OK button to exit the Change password box. Click the Apply button and then OK to exit the Personal Folders window. Click Close to exit the Account Settings window.

Instead of putting in another password, you can simply update your Outlook with the password provided by your ISP. For that, you will be asked to go to the Internet Email Settings. Click on the Tools tab and go to Account Settings. Double-click your email account name in the Email or Data Files tab. Scroll down to the Login Information heading, clear the password already entered, and enter the password you obtained from your ISP. Click to check the Remember password box. Click the More Settings button and make the desired changes. Click the OK button to return to the previous window. Review all your settings and then click the Test Account Settings button to test them. When done, click the Next button and then Finish.

Additional tips:

It is always good to keep the password written on a piece of paper or in a Windows Notepad or WordPad and save it for situations like these. Store the sheet of paper in a safe, dry place for future purposes.

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