Towing service companies are not always known for their assistance. Some bad guys in the towing industry have shady deals. Such as overcharging, dangerous driving, conspiring with clientele to pay agreed-upon rates, and some have even been known to hold vehicles until high-price demands are met or they intimidate clientele. The list is longer than that, but we’re sure you get the idea. But it is not correct to say that there are no good operators who work as an honest business entity. These are the ones that drive the standards in the reputation of the industry. As regulations are still being set, many operators are using this blind spot in time with shady deals!
Towing regulations and honest practices must go hand in hand, otherwise using situations like getting stranded on the road or running out of fuel to squeeze some more cannot be mitigated. A guarantee is expected soon in the form of future regulation of this industry, but until then, how do ordinary people know who to call if they need roadside assistance, especially in emergencies? With the cases where operators are stealing customers more and more, it is time they did not take advantage of hardworking people who earn their honest living. Some cases are even reported to cause drivers to arrive at scenes drunk. Other reports, such as intoxicated clients, had reached agreements that, after regaining sobriety, they realized it was a mistake, also come to light. Complaints go on and on, so being mindful is key to avoiding situations like these in the first place.
Many important factors contribute to the decision-making process of hiring any service. Here are some simple but effective tips to avoid crane stresses!
Telltale signs
A good towing company would be someone who uses prominent placards on their vehicles. Be careful if service provider vehicles do not have placards or do not have placards at all. Please confirm that your business name, contact numbers, and work address are displayed on your tow trucks or vehicles. Avoid using the services if they do not have the essential basic information displayed.
Understand the deal
Even if it is insisted, never sign documents blindly. When it comes to fees, not only is it highly recommended to understand the deal, but it is also mandatory to avoid frustrations and regrets in the future. The law requires that the consumer be informed of what he is doing before the signatures are taken. There is a lot to know about the services offered such as emergency towing, safety, recovery, and continuous or second-time towing.
Other vital “shoulds” to remember
Other things to consider is getting all the facts and details. When using their services, get the driver’s name, company landline numbers, and most importantly, the truck number. Important numbers are a blessing to store on your cell phone, as emergencies never happen with a warning. In the case of insurance, one does not have to worry, but if you are not insured, save the important numbers as soon as you can. Always make it a priority to recover vehicles as soon as possible. Storage costs can go through the roof.